1. Purpose of the Policy
(a) What information is collected by us and why such information is collected from you;
(b) How such information is used and stored;
(c) How such information can be accessed and updated by you;
(d) What information is disclosed and transferred to certain third parties
e) Why such information is disclosed and transferred to certain third parties.
Please read the following statement to learn about Our Personal Information gathering and dissemination practices.
2. Information We gather
As and when you access our website to avail any services or seek information we may collect certain Personal Information from you. The information collected is in the form of Personally Identifiable Information and Non- Personally Identifiable Information.
2.1 Personally Identifiable Information
2.1.1 The “Personally Identifiable Information” that we collect from you includes, but is not limited to, your name, account password, postal address, phone number, email address, contact preferences, ID proof (Aadhaar , Passport, Voter ID etc.), bank account/credit card/debit card details, proof of employment, proof of educational background, and other information that would assist Us in verifying your identity.
2.1.2 While availing our services like posting accommodation requirement details , making enquiries , enrolling as customers , enrolling as suppliers ,posting your requirements on the Site for certain properties, whether for sale or rent, may require you to provide us with personally identifiable information such as your valid ID proof , proof of employment or other information that would assist us in verifying your identity.
2.2 Non - Personally Identifiable Information
2.2.1 We also collect Non - Personally Identifiable Information that does not reveal your specific identity, such as, browser information, information collected through cookies (defined below), pixel tags and other technologies, demographic information, IP addresses etc.
Please note we may store wide range of environmental variables, such as browser type, operating system, computer configurations , referring or exit web pages, click patterns and the internet protocol (IP) address of Your computer.
2.2.3 Cookies are pieces of information that are stored on a User’s computer when the User accesses a website. The Site may use temporary cookies to help you access some of the special functions within ROOMEE’s site. Once you leave our Site, these cookies expire. Cookies deployed by ROOMEE do not collect Your Personal Information.
3.Information We Share
3.1. ROOMEE may disclose or transfer any of your personal iformation to any group entity, contractor, service provider, government agency within or outside your jurisdiction/country as may be deemed to be necessary or appropriate including:
(a) to comply with legal process or law enforcement agencies in order to comply with law of the land;
(b) under applicable law, including laws outside Your jurisdiction
(c) to Auditors for the purpose of review and improvement of process and procedures
(d) to respond to requests from public and government authorities including public and government authorities outside Your country of residence;
(f) to protect Our operations or those of any of our affiliates;
(g) to protect our rights, privacy, safety or property, and/or that of Our affiliates, you or others; and
(h) to allow Us to pursue available remedies or limit the damages that we may sustain.
3.2. In addition, we may disclose or share your personal information with other corporate entities , business partners and affiliates within or outside your jurisdiction to:
(a) Help detect and prevent identity theft, fraud and other potentially illegal acts;
(b) Correlate related or multiple accounts to prevent abuse of our services available on the Site; and
(c) To facilitate joint or co-branded services that You request for where such services are provided by more than one corporate entity.
(d)To facilitate offers or services or co-branded services provided by our partner companies to the customers or subscribers of Roomee from time to time
3.3. We may disclose or transfer your personal information of yours within or outside your jurisdiction to ROOMEE’s third party providers who provide goods / services such as contact information verification, payment processing, order fulfillment, customer service, website hosting, data analysis, infrastructure provision, IT services, auditing services and other similar services to enable them to provide the relevant services.
4. Access to Third Party sites and Advertisements
4.1. Some of the advertisements you may see on the site are selected and delivered by third parties, such as advertisement networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect personal information from you during the course of your online activities, either on the site or on other websites, through cookies, web beacons, and other technologies in an effort to understand Your interests and deliver to you advertisements that are tailored to your interests.
5. Access to Your Personal Information
You alone responsible for accuracy of the data furnished by you . Roomee is not responsible for consequences whether financial or non financial in nature arising out of any inaccuracy in data furnished by you. Hereby you agree to defend, indemnify and hold harmless Roomee, its affiliates and their respective stakeholders from and against all claims and expenses, including attorney’s fees, arising out of any inaccuracy on your part.
5.2 Hereby acknowledge and permit ROOMEE (directly or through its contractors) to contact you to at the contact number as provided by You, for intimating You about potential offers , availability of services , information about offerings etc OR around events, potential buyers, tenants or properties etc depending on whether you are potential tenant or property owner . You further consent to Us maintaining in our records your contact details that would be used for customer inquiry purposes.
6.1. We will try our best and reasonable efforts to protect your personal information from unauthorized access to or unauthorized alteration, disclosure or destruction. Pursuant to the same, we
(a)Encrypt our data/communication using industry standard secure server software to deliver secure transactions OR
(b)Use best in class techniques and process to secure transactions
c) In the event of any data breach or loss , Roomee will undertake reasonable efforts to recover from damage or loss
Roomee.co.in , c/o Raga Technologies LLP, 423, First Floor, 19th B Cross, Jayanagar 3rd Block, Bangalore 560 011. We will endeavor to respond within an appropriate timeframe.